Hannah Warren: Prevention of future deaths report

(4)   A LOW stop ACT was placed on Hannah’s vehicle on the Police National Computer by the investigating Police Constable. There was no specific instruction to place a Low ACT (as opposed to a Medium / High stop ACT) and no discussion about which priority to place on the said ACT. The available evidence established that ‘LOW’ would probably have been placed on the ACT by default.
(5)   Meanwhile Hannah had travelled in her vehicle down to Brighton, along the south coast as far as Exeter, and then north towards Weston Super Mare, before rejoining the M5.
(6)   A call from Avon and Somerset Police into the MPS shortly after 10.00pm notified them of an ANPR activation for Hannah’s vehicle inbound to Weston Super Mare. Avon and Somerset requested further details from the MPS.
(7)   A second call just over one hour later notified the MPS that the vehicle was heading back out towards the motorway and again requested further details from the MPS.
(8)   A third call from Gwent Police into the MPS shortly before 02.45am on 4 February 2016 made a similar request information in relation to the ACT instruction.
(9)   Hannah’s journey generated no fewer than 27 activations on the ANPR system, the last at about 03.25am in Margam, Port Talbot.
(10) The ANPR Bureau were not contacted by the MPS during this time.
(11) At around 03.25am Hannah entered the Port Talbot harbour site via a private road.
Her body was found in the lock entrance to the harbour shortly after 9am on 4 February 2016 and her car located underwater in the harbour itself by South Wales Police divers.
(12) During the inquest the MPS accepted five shortcomings with respect to the missing person investigation for Hannah. These shortcomings were recorded in Box 3 of the Record of Inquest. They were:
“(1) On the overnight response team shift, which received the handover from Inspector       , there was a lack of action taken to progress the missing person investigation.
(2)                 There was insufficient and insufficiently timely use of the ANPR Bureau by officers investigating the missing person investigation.
(3)                 There was a failure to contact Hannah’s family, in particular to check whether Hannah had any known family or friends in the West of England.
(4)                 There was shortcoming in the flow of communication from the calls received into the Metropolitan Police made by regional Police forces to the response team investigating the missing person investigation.
(5)                 The ACT placed on the Police National Computer directing a stop of the vehicle driven by Hannah was marked as a Low grade, when it could have been marked as a Medium grade.”

The MATTERS OF CONCERN are as follows. –
(1)   The evidence was clear that the most effective means of locating a missing person in Hannah’s position was to locate the vehicle in which it was assumed she was travelling;
(2)   There was an apparent mismatch between the COMPACT risk assessment for Hannah graded as “medium” and the LOW stop priority instruction on ACT in relation to her vehicle.
(3)   The evidence I and the jury heard was that there was no formal guidance, training, or protocols of any kind to assist with the dialogue between these two systems; instead, it was left to local custom and practice as to how to correlate any risk assessment with the priority instruction on the ACT, if at all.
(4)   The preponderance of the evidence was that the LOW stop instruction was inappropriate in this case, but I was not directed to any document or guidance that would have assisted those responsible at the time for selecting the correct priority on the ACT.
(5)   I have seen no evidence of any formal guidance, training, or protocols as to how these two critically important systems are meant to operate alongside one another safely, or at all.
(6)   This appears to be a national issue and is not related solely to the lack of any formal guidance, training, or protocols within the MPS specifically.